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Delivery Policy

Delivery is facilitated by our courier partner, Internet Express, We will do our utmost to ensure that all parcels will be delivered within 48 hrs after dispatch. This is subject to stock availability.

Please note that STAX reserves the right to ammend the delivery charge should you indicate the incorrect address during checkout

Delivery of certain marked items (Eg Major Appliances, Braai’s and certain other equipment) is limited to the Greater Johannesburg area. It is at the discretion of the Company to determine whether a location in Johannesburg qualifies.

Delivery is limited to South Africa. It is at the sole discretion of the Company to amend the delivery policy without notice. The delivery policy for the Stax eCommerce offering does not apply to that of walk in purchases in the physical retail stores.

Should an order be placed for an item for which the Company does not have stock, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within three weeks from time of the order we will contact you and act on your instructions.

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