Dear Valued customer,
Delivery is facilitated by our courier partner, MDS Collivery https://collivery.net/, or via our own delivery agents within Gauteng, Gauteng delivery attracts a flat fee of R300 whilst courier charges will vary depending on the dimensions and weight of the item.
Please note that while we endeavour to deliver anywhere in South Africa (We unfortunately cannot deliver outside the country) Delivery outside of Gauteng can take between 3-5 working Days from date of dispatch and may be delayed if/or any delivery is done to outlying areas, subject to stock availability
You are welcome to collect an item in store at any of our stores, however please allow for 1-3 working days for the item to be sent to the branch if not in stock, you will be contacted when it is ready for collection. Please do not go to store until notified.
Any installation or connection of products purchased are the responsibility of the client, the couriers are unable to assist with this and customers shall be held liable for costs if product is damaged due to incorrect installation
Please note that all TV’s delivered are tested, both before shipping and upon delivery, unfortunately no TV damage claims will be entered into if the TV was not tested upon delivery , All damages or incorrect items delivered need to be reported to STAX within 24-48 Hours of delivery.
Please note that stock can only be held for delivery for a period of 7 days of date of order before storage fees may be levied.
We also provide free delivery on selected items anywhere in South Africa. The type of items included are listed below, and certain other items marked with the free delivery icon will also be included, Delivery charge will depend on the weight of the item and where it is going to be delivered. Feel free to contact the Staxpert if you would like more information or, if you would like to use your own courier
Free Delivery Items,
A/V Receiver’s and Stereo Amplifiers
Home Theatre Speakers
Selected Bluetooth Speakers
Please note that STAX reserves the right to amend the delivery charge/cancel the order should you indicate the incorrect address during checkout and STAX may amend this policy without notice